NHTSA Complaint #10701786 — 2009 LINCOLN MKS

MY VEHICLE IS EQUIPPED WITH THE THX SOUND SYSTEM AND FOR THE PAST FEW MONTHS WHEN STARTING COLD THERE'S BEEN A LOUD CRACKING/POPPING SOUND WHEN FIRST STARTED. UPON TURNING THE CAR OFF THEN ON, THE SYSTEM SEEMED TO RESET ITSELF, HOWEVER, NOW THERE'S NO AUDIO COMING FROM THE SYSTEM YET IT SHOWS ON THE EQUALIZER THAT THERE SHOULD BE SOUND COMING OUT. I'VE DONE SOME RESEARCH AND FOUND TSB 09-5-1 BEST REFLECTS THE SITUATION THAT IS OCCURRING WITH MY CAR. I PURCHASED THE CAR LAST SUMMER AND THIS WAS MY FIRST WINTER IN THE VEHICLE. ALSO, WITHIN THE PAST 6 MONTHS, THE LEFT REAR DOOR WILL NOT UNLOCK PROPERLY WHEN USING EITHER THE KEY FOB OR THE MANUAL UNLOCK BUTTON. ONE HAS TO HAVE PERFECT TIMING WHEN UNLOCKING THE DOOR AND PULLING ON THE DOOR HANDLE FOR THE DOOR TO ACTUALLY BE UNLOCKED. *TR