NHTSA Complaint #10701592 — 2015 VOLVO VNL

FROM RECEIPT OF THIS VEHICLE, AND ESPECIALLY SINCE PLACED INTO SERVICE, WE HAVE COMPLAINED TO VOLVO ABOUT THE RIDE OF THE TRUCK. INITIALLY, THE CAB WOULD BOTTOM OUT AND IT SWAYED EXCESSIVELY FROM LEFT TO RIGHT. WE CONSULTED WITH VOLVO TECHS, WITH REGARDS TO WHAT THIS MIGHT BE, AND WERE TOLD THAT THEY HAD BEEN SEEING THIS IN NUMEROUS OTHER VOLVO 780'S AND WERE UNSURE THE CAUSE OR THE CURE. AS TIME PROGRESSED, THE PROBLEMS BECAME WORSE. IT BECAME HARD TO RIDE IN THE CAB, AS IT BEGAN TO BOTTOM OUT AT THE LEAST OF ROAD CONDITIONS. THIS WAS CAUSING THE OCCUPANTS SEVERE MIGRAINES AND MAKING IT IMPOSSIBLE TO ENGAGE IN TEAM LOADS, AS THE TEAM DRIVER WAS BEING FORCED TO SLEEP ON CUSHIONS ON THE CAB FLOOR BETWEEN THE TWO FORWARD SEATS. NOT ONLY DID THIS PRODUCE AND ILLEGAL SITUATION, BUT THE DRIVER THAT WAS TRYING TO SLEEP, WAS NOT SECURED IN THE CAB WHILE IN TRANSIT. HOWEVER, THERE WAS NO OTHER OPTIONS, AS THE DRIVER SLEEPING IN THE BERTH WAS SUSTAINING PHYSICAL INJURY BY WAY OF THE TRAUMATIC CAB 'SLAPPING' OR 'BOTTOMING OUT'. UPDATED 08/13/15 *BF UPDATED 12/10/15 *JS