NHTSA Complaint #10701426 — 2013 CHEVROLET MALIBU ECO

GOT IN CAR & PUSHED THE PASSENGER WINDOW BUTTON DRIVER SIDE, WINDOW DID NOT GO DOWN, REACHED OVER TO THE PASSENGER SIDE & DID NOT GO DOWN. WENT TO DEALER & TRIED TO GET A REP TO COME TO THE CAR BEFORE I SHUT IT OFF BUT COULDN'T SO I TURNED OFF CAR & GOT A REP, WHEN WE GOT TO THE CAR AND TURNED IT ON THE WINDOW WORKED. THEY SAID BRING IT BACK WHEN IT'S NOT WORKING. I LEFT, GOT TO WHERE I WAS GOING, IT WOULD NOT ROLL UP. IT HAPPENED PERIODICALLY OVER TIME. FINALLY I WAS ABLE TO GET IT TO SERVICE & A REP WITNESSED THE WINDOW NOT WORKING. THEY FOUND A SHORT IN THE WINDOW SWITCH & REPLACED THE SWITCH W/2025110 .2 DIAG. WHATEVER THAT IS. IT IS STILL NOT WORKING RIGHT, TO THIS DAY. ON 2/14/15 I CALLED WALDORF SERVICE ABOUT THE PROBLEM WITH THE WINDOW, VOLTAGE FLUCTUATING FROM 11.43 TO 14.45, THE BATTERY CHARGE INDICATOR IS LOW MOST OF THE TIME & MY CAR WAS MAKING SICK AIRPLANE NOISES. I WAS TOLD THAT THEY WERE BUSY & THAT I WOULD GET A CALL BACK. HOWEVER THEY DID NOT, SO I TOOK THE CAR TO CHEVY ON 2/23/15 AND REPEATED THE ABOVE ISSUES AND HAD AN ADDED ISSUE CAR RADIO STAYED ON WHILE THE KEY WAS OUT OF THE IGNITION, BOTH CAR DOORS WERE OPEN. I HAVE A VIDEO OF THE INCIDENT. THEY ASKED ME TO LEAVE THE CAR SO I DID. I WAS TOLD THAT THE FLUCTUATING WAS NORMAL & THAT HYBRID/ECO VEHICLES MAKE THAT NOISE. I HAD TO TAKE IT BACK ON 3/20/15, THE NOISE WAS UNBEARABLE. I WAS TOLD I HAD TO WAIT ABOUT 15 MINUTES, I SAID I WILL WAIT. I WENT BACK TO MY CAR AND TURNED IT ON, NOT 3 MINS LATER A REP CAME OUT & SAID I HEAR IT, IT IS LOUD, SOMETHING IS WRONG. I FOUND OUT ON 3/22 THAT IT IS THE HYBRID MOTOR. WAS PROMISED IT BACK 3/24, THEY STILL HAVE IT. THEY WAITED UNTIL MY WARRANTY EXPIRED. ITS COVERED BUT NOT THE RENTAL CAR. I HAVE TO PAY FOR ALL BUT POSSIBLY 3 DAYS. I STILL HAVE TO FIGHT FOR REPAIRS TO MY PASSENGER WINDOW. I THINK I HAVE AN ELECTRICAL ISSUE. *TR