NHTSA Complaint #10701376 — 2009 NISSAN QUEST

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10701376
Vehicle	2009 NISSAN QUEST
Component	FUEL/PROPULSION SYSTEM
Date of Incident	March 24, 2015
Date Filed	March 24, 2015
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

WE RECEIVED A LETTER ON JAN 9, 2015 FROM NISSAN NORTH AMERICA ADVISING THAT THERE WAS A POTENTIAL PROBLEM WITH THE FUEL GAUGE AND THAT WE MUST MAINTAIN AT LEAST A HALF TANK OF GAS UNTIL THEY REPAIRED THE PROBLEM. THEY ADVISED THEY WOULD CONTACT US WITHIN A FEW MONTHS TO DO SO. THEY HAVE NOT CONTACTED US IN ANY WAY. AS FAR AS WE KNOW WE MUST CONTINUE TO MAINTAIN THE GAS LEVEL. WHEN WE CALLED THEY SAID THERE WOULD NOT BE SENDING A LETTER RESCINDING THE FIRST LETTER'S REQUIREMENTS AND THAT ONLY THOSE CAR OWNERS NEEDING REPAIR WOULD RECEIVE A FOLLOWUP LETTER. THINK ABOUT THAT FOR A MINUTE. IF THEY ADVISE YOU BY LETTER THAT YOU MUST TAKE ACTION TO AVOID A PROBLEM, THEN THEY MUST ADVISE YOU THAT SUCH NO LONGER NEEDS TO BE DONE ALSO BY LETTER. PLEASE REQUIRE THEM TO DO SO TO ALL THE CAR OWNERS WHO THINK THEY HAVE A FUEL GAUGE PROBLEM. *TR

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