NHTSA Complaint #10701354 — 2008 SATURN OUTLOOK

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT DISCOVERED THAT THE POWER STEERING HOSES RUPTURED AND THE POWER STEERING FLUID LEAKED FROM THE VEHICLE. THE CONTACT REPLACED THE HOSES BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE HOSES WITH OEM PARTS BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO REPLACED THE STEERING WHEEL PUMP AND THE RACK AND PINION BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.