NHTSA Complaint #10700980 — 2009 HYUNDAI SONATA

.ON JAN 24, 2009, I PURCHASED A 2009 HYUNDAI SONATA LIMITED FROM THE FAIRFAX HYUNDAI DEALERSHIP' LOCATED IN FAIRFAX, VIRGINIA. ON MAR 27, 2010, I TOOK MY VEHICLE TO THE DEALERSHIP FOR MY 15, 000 MILE SERVICE. I INFORMED THE DEALER THAT I DID NOT LIKE THE WAY IN WHICH MY LEFT FRONT TIRE WAS WEARING, AND REQUESTED THAT THEY LOOK AT THE WHEEL AND ADVISE ME ACCORDINGLY. THE DEALER LATER ADVISED ME THAT I NEEDED A FRONT END ALIGNMENT, AND FURTHER ADVISED ME TO HAVE THE ALIGNMENT DONE ON THAT VISIT. SUBSEQUENTLY, THE SERVICE MANAGER ADVISED ME THAT HIS TECHNICIAN WAD ENCOUNTERED A PROBLEMS PERFORMING THE ALIGNMENT BECAUSE THE LEFT FRONT CAMBER AND TOW WERE OFF. CONSEQUENTLY, HE ADVISED ME THAT THE TECHNICIAN WOULD HAVE TO REMOVE THE ORIGINAL LEFT UPPER BALL JOINT AND REPLACE IT WITH A NEW ONE. BETWEEN 2010 & 2014, THE NEGATIVE WEARING OF MY LEFT FRONT TIRE CONTINUED. THIS REQUIRED ME TO ROTATE MY LEFT FRONT TIRE CONSTANTLY, AND TO CHANGE MY TIRES FREQUENTLY. ON MAR 10, 2015, MY LEFT FRONT UPPER BALL JOINT COLLAPSED, AND THE LEFT FRONT WHEEL FELL OFF THE VEHICLE. I WAS LATER ADVISED BY MY MECHANIC THAT FAIRFAX HYUNDAI' INSTALLED AN OFF- THE- MARKET- UPPER LEFT BALL JOINT WHEN THEY PERFORMED THE ALIGNMENT AND UPPER BALL JOINT REPLACEMENT, THE MECHANIC FURTHER ADVISED ME THAT IT APPEARS THAT THERE WAS A MANUFACTURE DEFECT ON THE VEHICLE AND THAT THE DEALER INSTALLED AN OFF- THE- MARKET- UPPER LEFT BALL JOINT TO CORRECT THE MANUFACTURE DEFECT. 'FAIRFAX HYUNDAI NEVER INFORMED ME THAT THEY WERE INSTALLING AN OFF-THE-MARKET PART TO MY VEHICLE. I LEARNED THIS FACT FROM MY MECHANIC FOR THE FIRST TIME THAT AN OFF- THE- MARKET- UPPER LEFT BALL JOINT WAS INSTALLED ON MY VEHICLE., AND THAT THERE MAY HAVE BEEN A MANUFACTURE DEFECT ON MY VEHICLE. *TR