NHTSA Complaint #10700975 — 2006 BUICK LUCERNE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10700975
Vehicle	2006 BUICK LUCERNE
Component	STRUCTURE:BODY
Date of Incident	February 3, 2014
Date Filed	March 22, 2015
Mileage	112,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

BOTH REAR DOORS DO NOT OPEN. THE LATCHES HAVE FAILED. IT IS IMPOSSIBLE TO GET OUT OF THE BACKSEAT, UNLESS YOU CRAWL THROUGH THE FRONT. THE LATCHES HAVE LATCHED FOREVER. THE DOOR DOES NOT OPEN FROM THE INSIDE OR OUTSIDE. IT STARTED INTERMITTENTLY WITH ONE DOOR THEN THE NEXT. THEY HAVE BEEN CLOSED NOW FOR OVER YEAR WITH BEING UNABLE TO OPEN THEM. WE HAVE THREE CHILDREN WHO WILL BE STUCK IN THE BACK IF THERE IS AN ACCIDENT. THIS NEEDS TO BE UNDER EXTENDED WARRANTY. THIS IS UNACCEPTABLE AND IS A SAFETY HAZARD. *TR

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