NHTSA Complaint #10700931 — 2012 DODGE CHALLENGER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10700931
Vehicle	2012 DODGE CHALLENGER
Component	SUSPENSION
Date of Incident	March 21, 2015
Date Filed	March 22, 2015
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

I WAS DRIVING IN THE RAIN IN THE MIDDLE OF DOWNTOWN HOUSTON TEXAS, WHEN I HEARD SOMETHING POP/SNAP THEN MY CAR STARTED PULLING VERY HEAVY TO THE RIGHT (EXTREMELY HARD TO STEER). WHEN I PULLED OVER, I GOT OUT OF MY CAR AND SAW THAT THE PASSENGER SIDE FRONT END WAS ALMOST TOUCHING THE GROUND. WHEN I WAS FINALLY ABLE TO TAKE A GOOD LOOK BEHIND MY TIRE, I SAW THAT THE STRUT PLATE AND STRUT ROD HAD SNAPPED INTO, MAKING MY CAR INOPERABLE. THIS MALFUNCTION COULD BE DUE TO A WEAK WELD OR SOMETHING OF THE SORT. BUT I DO KNOW THAT THIS IS NOT NORMAL, ESPECIALLY SINCE I DID NOT HIT A POT HOLE OR EVEN A SMALL BUMP IN THE ROAD TO EVEN CAUSE THE SNAP. I AM GRATEFUL TO BE ALIVE BECAUSE IT COULD'VE BEEN A WHOLE LOT WORSE. *TR

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