NHTSA Complaint #10700918 — 2008 JEEP GRAND CHEROKEE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 10700918
Vehicle 2008 JEEP GRAND CHEROKEE
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 61,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

WIFE PULLED INTO PARKING LOT AND HIT BUMP AND ENGINE SHUT DOWN FREEZING STEERING WHEEL SCARING WIFE. HAPPENED ONCE BEFORE. TOOK INTO DEALER(JAN-'14) AND WAS TOLD KEY WAS TOO HEAVY AND BECAME LOOSE IN IGNITION CAUSING CAR TO SHUT DOWN. (CHARGED $106). FALL 2014, RECALLS STARTED BEING ANNOUNCED FOR SAME PROBLEM(SAME KEY AS WE HAVE); FILED COMPLAINT TO CHRYSLER IN NOV. 2014(CASE #26001552) AND CHRYSLER SAID OUR VIN NOT UNDER RECALL. SAME KEY/ SAME PROBLEM, BUT NOT UNDER RECALL? THEY IMPLIED, IF UNDER RECALL MIGHT BE ABLE TO CREDIT $106 BACK. CURRENTLY: INTERESTED IN 3 THINGS: 1) INCLUDE MY VEHICLE UNDER RECALL- VERY DANGEROUS AND PEOPLE MUST BE ADVISED, IF SHE WERE DRIVING FASTER, COULD HAVE BEEN MAJOR ACCIDENT. 2) CREDIT BACK $106- DEALER DID NOTHING BUT TELL ME KEY IS HEAVY. 3) CURRENT KEY NEEDS REPLACED- I WILL PAY FOR THIS, BUT WILL IT BE THE SAME KEY? WILL IT BE REDESIGNED, WHAT SHOULD I DO? THANK YOU *TR

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