NHTSA Complaint #10700772 — 2009 KIA BORREGO

OUR KIA BORREGO HAS BEEN NOTHING BUT PROBLEMS SINCE WE PURCHASED IT. A ROUGH RIDE AND DIFFICULT TO STEER. DOESN'T STAY ALIGNED AND TIRES WEAR EXCESSIVELY. WHEN EVER WE HAD VEHICLE SERVICED DEALERSHIP WOULD SAY"VEHICLE DRIVES AS DESIGNED, OR TIRE PRESSURE OUT OF SPEC, ONCE THEY EVEN HAD THE NERVE TO TELL US THE MANAGER DRIVES ONE AND AGAIN DRIVES AS DESIGNED. FUNNY THING IS THOU ON WORK ORDER THEY WROTE TEST DRIVE. FOUND VEHICLE DRIVES AS DESIGNED. BUT MILEAGE IS THE SAME WHEN BROUGHT IN 'EXACTLY'. WE HAVE HAD TO BUY 2 AND 1/2 FULL SETS OF TIRES. AND STILL VEHICLE IS HARD TO STEER AND ROUGH RIDE TO SAY THE LEAST. IT IS VERY UNCOMFORTABLE TO RIDE IN ,MY 4YR OLD PROTESTS EVERY TIME WE HAVE TO DRIVE ANYWHERE OTHER THEN CORNER MARKET. DOOR ACTUATORS ON FRONT DRIVER SIDE AND PASSENGER SIDE HAVE BROKE 2X. HAD TO WAIT FOR PARTS THEY SAID THEY WOULD CALL AND NEVER DID. INSTEAD WE CALLED TO FIND OUT PARTS HAD BEEN THERE. NOTIFIED DEALERSHIP POWER OUTLETS DO NOT WORK DEALER COULD NOT RESOLVE ISSUE. DRIVER SEAT BELT UNEXPECTEDLY UNLATCHES WHILE DRIVER INTERMITTENTLY. CLEAR COAT FINISH IS PEELING. INSIDE DOOR HANDLES METALLIC PEELING LEAVING SHARP EDGES.WE GET TERRIBLE CUSTOMER SERVICE FROM KIA HAD CAR TOWED THERE 2X AND WERE NOT OFFERED RENT-A-CAR EITHER TIME. THIS VEHICLE IS DEFECTIVE AND I'M SURE THEIR ARE MANY MORE WITH THESE SAME ISSUES. HOWEVER KIA MOTORS DOES NOT WANT TO EXCEPT RESPONSIBILITY ON ANY LEVEL. 2 RECALLS ALREADY.I'M HOPING OTHER BORREGO OWNERS WILL MAKE COMPLAINTS IN ORDER TO GET INVESTIGATION OPENED. WE WOULD LIKE KIA MOTORS TO BUY BACK OUR VEHICLE, SO WE CAN PURCHASE SOMETHING OTHER THEN A KIA. *TR