NHTSA Complaint #10700674 — 2009 SATURN AURA

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING, SERVICE ESC AND ESC OFF WARNINGS WERE DISPLAYED ON THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.