NHTSA Complaint #10695181 — 2002 MERCEDES BENZ CLK320

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10695181
Vehicle	2002 MERCEDES BENZ CLK320
Component	ELECTRICAL SYSTEM
Date of Incident	March 5, 2015
Date Filed	March 18, 2015
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE ON MY WAY TO WORK I STOP TO GET GAS. I GET IN MY CAR TO LEAVE AND KEY WILL NOT TURN LEFT OR RIGHT. ALSO STEERING WHEEL WAS LOCKED. I WAS STRANDED AND HAD CAR TOWED THE MB DEALERSHIP. THEY SAID FIRST I HAVE TO BUY NEW KEY BEFORE THEY DO ANYTHING WHICH COST ME $380. GOT NEW KEY AND THAT WASN'T THE PROBLEM. THEN THEY SAID MY EIS NEEDS TO BE REPLACED. THEY REPLACED THE EIS, THEN I GET A CALL SAYING CAR STILL WILL NOT START. NOW THEY SAY I NEED A ESL(ELECTRONIC STEERING LOCK) NOW MY TOTAL JUMPED UP TO 2,200. I AM SO DISAPPOINTED THAT ALL THESE PROBLEMS CAN GO OUT AT THE EXACT SAME TIME WITH NO WARNING AT ALL. THERE HAS TO BE SOMETHING DONE ABOUT THIS COMMON PROBLEM IN MERCEDES. *TR

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