NHTSA Complaint #10695157 — 2006 LEXUS IS 250 VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10695157
Vehicle	2006 LEXUS IS 250
Component	VEHICLE SPEED CONTROL
Date of Incident	March 18, 2015
Date Filed	March 18, 2015
Mileage	121,896 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE CHECK ENGINE, CHECK VSC LIGHT WOULD INTERMITTENTLY COME ON WHEN I TURNED ON MY CAR AND SOMETIMES WHILE DRIVING. THIS HAS HAPPENED SINCE I PURCHASED MY CAR IN 2006. I BROUGHT MY CAR IN FOR THE RECALL BUT THEY COULDN'T MAKE THE LIGHT COME ON WHEN THEY HOOKED UP THEIR COMPUTERS TO THE COMPUTERS IN MY CAR. I RECENTLY BROUGHT MY CAR TO ANOTHER DEALERSHIP TO PERFORM THE RECALL OF THE DASHBOARD AND SIDE PANELS AND THE PROBLEM FINALLY HAPPENED WHILE THEY HAD THE CAR IN THEIR POSSESSION. THEY TESTED IT AND SAID THIS PROBLEM WOULD HAVE BEEN COVERED BY A RECALL HAD IT NOT EXPIRED. THEY SAID THE REASON IS THAT CARBON BUILDUP IN THE FIRST, THIRD, AND FIFTH CYLINDERS ARE CAUSING THIS PROBLEM. WHY DIDN'T THEY DISCOVER THIS WHEN I TOOK MY CAR IN FOR THAT RECALL THE FIRST TIME? BECAUSE IT DIDN'T EXHIBIT THE PROBLEM AT THE TIME DOESN'T MEAN IT DIDN'T HAVE THE ISSUE. NOW THEY SAID THEY CANNOT FIX IT BECAUSE THE RECALL EXPIRED?! HOW IS THAT FAIR OR SAFE?!?!?!? *TR

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