NHTSA Complaint #10695110 — 2013 CHEVROLET MALIBU

PLEASE SEE BELOW. THIS IS A COPY OF THE EMAIL SENT TO GM AND DEALERSHIP THE FIRST TIME THIS HAPPENED IN 2014. THIS SAME SCENARIO HAS HAPPENED IN 2015 AND GM REFUSES TO REPAIR THIS TIME. ATTACHED YOU WILL SEE PHOTOS OF MY VEHICLE WITH PARTS OF THE CAR LITERALLY FALLING OFF. APPROX. A WEEK AGO I NOTICED THAT IT WAS BECOMING HARD TO OPEN AND CLOSE MY DRIVER'S SIDE DOOR. I FIGURED THAT I WOULD GET IT LOOKED AT WHEN I DROPPED MY VEHICLE OFF FOR ITS OIL CHANGE. FAST FORWARD TO SUNDAY 2/2. I ATTEMPTED TO ENTER MY VEHICLE WHEN COMING OUT OF THE STORE AND AND UPON OPENING THE DOOR, THE CHROME PIECE FROM THE TOP OF MY PASSENGER REAR WINDOW POPPED RIGHT OFF. NOW, SEEING THAT THE NEXT DAY WAS MONDAY, I TRIED NOT TO GET TOO UPSET BY THIS, BUT AS YOU CAN IMAGINE, WHEN A PERSON IS IN THE PROCESS OF PAYING OVER $20K FOR A VEHICLE THIS SHOULD NOT BE HAPPENING FOUR MONTHS AFTER PURCHASE. MONDAY MORNING, I WENT TO GET INTO THE VEHICLE, AND THE PLASTIC PART BETWEEN THE DRIVER AND PASSENGER DOOR STARTED TO CRUMBLE AT THE TOP, SO MORE FRUSTRATION SET IN. I EMAILED MY SALESPERSON AND WAS ADVISED TO BRING THE CAR IN. NOW I AM STARTING TO BELIEVE THAT THE ISSUE COMES WITH THE STRUCTURE OF THE VEHICLE FROM THE FACTORY AND THE FACT THAT THE DEALERSHIP PROBABLY DID NOT INSPECT THIS CAR PROPERLY. YESTERDAY EVENING I RETURNED THE VEHICLE TO THE PLACE OF PURCHASE ELCO CHEVROLET. THE SERVICE REPRESENTATIVE CAME OUT TO VIEW THE VEHICLE. AFTER CONFIRMING THAT THE VEHICLE HAD NOT BEEN AN ACCIDENT (BY THE WAY I TOOK OFFENSE TO THIS) IT WAS ADVISED TO ME THAT THE DRIVER'S DOOR LOOKS AS THOUGHT IT WAS NOT INSTALLED PROPERLY, AND NOW IT IS MORE AJAR WHICH IS WHY THE ISSUES ARE HAPPENING. NOW OF COURSE THIS IS NOT ONLY UPSETTING, BUT ALSO CONCERNING TO ME BECAUSE THIS IS NOW A SAFETY ISSUE. I COULD HAVE BEEN DRIVING DOWN THE ROAD AND THE DOOR FALLS OFF WITH ME ATTACHED TO IT. *TR