NHTSA Complaint #10695029 — 2012 MERCEDES-BENZ GLK350
SEATS issue reported to NHTSA
Complaint Details
| ODI Number | 10695029 |
| Vehicle | 2012 MERCEDES-BENZ GLK350 |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | 25,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
WE HAVE 2012 MERCEDES BENZ GLK350 BOUGHT FROM NANUET MERCEDES BENZ, NANUET, NY. ON MARCH 11 DRIVING ON RTE 306S AND HIT A POT HOLE COVERED WITH WATER AT ABOUT 20 MPH. THE HEAD REST SPLIT APART AND HIT MY NECK. IF I WERE DRIVING 40 OR MORE MILES PER HOUR THAT IMPACT WOULD HAVE BROKEN MY NECK EVEN COULD CAUSE DEATH. WAS THERE ANY SIMILAR COMPLAINT? SOMETHING LIKE THIS DID NOT HAPPEN IN 43 YEARS OF MY DRIVING. IS THE CAR MANUFACTURER LIABLE FOR IT? I TOOK THE CAR TO THE DEALER AND IT WOULD COST ABOUT $600. PLEASE DO NOT CALL, I AM HARD OF HEARING, COMMUNICATE THROUGH E-MAIL. *TR
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