NHTSA Complaint #10694844 — 2011 AMERIVAN TOYOTA SIENNA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10694844
Vehicle	2011 AMERIVAN TOYOTA SIENNA
Component	STRUCTURE
Date of Incident	February 1, 2014
Date Filed	March 17, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I RECEIVED A NOTICE IN THE MAIL OF A DEFECTIVE CABLE THAT HOLDS THE SPARE TIRE UP UNDERNEATH MY CAR. IT WAS SAID THAT IT MAY FAIL DUE TO CORROSION. THEIR TEMPORARY FIX WAS TO BRING THE VEHICLE IN AND THEY WOULD REMOVE THE SPARE TIRE AND PUT IT INSIDE THE VEHICLE. I USE THIS VEHICLE TO DO CARRY PASSENGERS AND TO CAR CARGO AND NEED ALL THE INTERIOR SPACE FOR THOSE THINGS. I DON'T HAVE THE SPACE INSIDE THE VEHICLE TO KEEP A SPARE TIRE FOR OVER A YEAR. I HAVE CALLED ON TWO OCCASIONS JUST TO TOLD THAT THEY HAVE NOT COME UP WITH A SOLUTION TO THIS PROBLEM. THIS DOESN'T SEEM LIKE IT WOULD BE THAT DIFFICULT TO FIGURE OUT. WITH ALL THEIR BRILLIANT ENGINEERS I FEEL THAT THIS ISSUE SHOULD BE SETTLED BY NOW AND A REPLACEMENT CABLE SHOULD BE AVAILABLE. HOW LONG DO THEY EXPECT OWNERS OF THESE VEHICLES TO KEEP A SPARE TIRE IN THEIR CARS. INDEFINITELY? *TR

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