NHTSA Complaint #10694832 — 2003 BUICK RENDEZVOUS

ON 3/13/2015 MY CAR HAD GONE TO A FIRESTONE LOCATION IN INDIANA DUE TO A CHECK GAUGES LIGHT ON.THEY REPLACED MY ALTERNATOR AND BATTERY. MY VEHICLE WAS ONLY KICKING OUT 300 CCA. I TOOK MY CAR HOME AND PARKED IT. THE FOLLOWING DAY I PUT APPROXIMATELY 350 MILES OF INTERSTATE DRIVING ON MY TRUCK. WHEN ARRIVING HOME, I PARKED MY TRUCK. ON 3/15/15 I TOOK A SHORT 2 MILE DRIVE AND LOST MY BRAKES.I HAVE A SEVERE BACK PROBLEM, WHICH MAKES QUICK AND SUDDEN MOVES PAINFUL. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ON A WINDING ROAD AND IT MADE IT DIFFICULT TO CONTROL THE TRUCK AT 40 MPH. THERE WAS NO WARNING TO MY BRAKES GOING OUT. I HAD TO HAVE MY CAR TOWED IN TO THE SHOP AS I WAS NOT GOING TO ATTEMPT TO DRIVE IT ANY FURTHER WITH NO BRAKES. I HAVE OWN MANY DIFFERENT MAKERS OF CARS AND NEVER ENCOUNTERED THIS TYPE OF PROBLEM. IF THERE WAS ANY KIND OF HINT IT WAS GOING , YOU WOULD THINK THEY WOULD HAVE CAUGHT IT 2 DAYS EARLIER WHEN IT WAS IN THE SHOP. I AM CURRENTLY UNEMPLOYED AND EXPENSES LIKE THIS ARE VERY HARD TO ACCOMMODATE. *TR