NHTSA Complaint #10694462 — 2007 CHEVROLET SUBURBAN 1500

SAFE LITE AUTO GLASS PLACED POLYEURETHANE GLUE ON THE REAR WINDOW AUTO DEFROSTER METAL CONTACT TO THE REAR WINDOW OF MY CHEVY 2007 LT SUBURBAN. I HIT THE REMOTE STARTER AND ALLOWED THE CAR TO RUN FOR 9 MINUTES, THE VEHICLE WILL AUTO SHUT OFF AFTER 10 MINUTES. MY DAUGHTER SMELLED SMOKE IN THE CAR SO I INSERTED MY IGNITION KEY AND I ROLLED DOWN THE WINDOWS. I THEN BACKED MY CAR OUT OF THE GARAGE, PULLED OUT OF THE DRIVEWAY AND MY REAR WINDOW EXPLODED INTO PIECES OF GLASS EVERYWHERE. I CALLED THE POLICE, FILED A POLICE REPORT, FILED A CLAIM WITH MY INSURANCE COMPANY (GEICO, REF CLAIM # : 0501768800101053) WHERE THE CLAIMS ADJUSTER FOUND THAT THE METAL CONTACT DID CAUSE A CHEMICAL REACTION WITH THE POLYURETHANE GLUE AS THE CAUSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR