NHTSA Complaint #10694215 — 2011 FORD F-150

ON THREE SEPARATE OCCASIONS WHILE BACKING INTO MY DRIVEWAY IN MY 2011 FORD F150 XLT AS I TURNED MY STEERING WHEEL SHARPLY TO THE RIGHT AND BEGAN BACKING UP MY SERVICE ADVANCE TRAC WARNING LIGHT LIT UP. EACH TIME THE LIGHT WOULD GO AWAY UPON RESTARTING THE TRUCK. THE FORTH TIME IT CAME ON WHILE CONDUCTING A 3 POINT TURN AT SLOW SPEED, HOWEVER THE LIGHT REMAINED ON AND DASH DISPLAYED A PICTURE OF FRONT WHEELS AT HARD LOCK RIGHT READING 37DEGREES OF ANGLE WHILE I WAS DRIVING STRAIGHT AHEAD. AT THAT TIME MY TURN SIGNALS STOPPED WORKING UNLESS HELD ON. UPON RESTARTING THE TRUCK THE WARNING REMAINED ON AND DISPLAY FAILED TO SHOW CHANGE IN WHEEL POSITION WHEN TURNING STEERING WHEEL. I BROUGHT IT IN TO DEALER TO HAVE IT CHECKED AND TWO CODES WERE PRESENT (C1B00 AND U2101). I WAS TOLD VEHICLE NEEDS ELECTRONIC STEERING RACK REPLACED. I THEN LOOKED ISSUE UP AND FOUND THERE IS ALREADY A TSB FOR THIS ISSUE. I FEEL LUCKY THAT THIS ISSUE HAS ONLY OCCURRED AT SLOW SPEEDS OTHERS WERE LESS FORTUNATE AND WERE INVOLVED IN POTENTIALLY DEADLY ACCIDENTS. OTHER ACCOUNTS OF THIS ISSUE BEGAN AS MINE AND PROBLEM PROGRESSED INTO A TOTAL LOSS OF POWER STEERING AND IN ABILITY TO STRAITEN STEERING WHEEL. I FEEL FORD NEEDS TO LOOK FURTHER INTO THIS POTENTIALLY DEADLY ISSUE! *TR