NHTSA Complaint #10693981 — 2008 CHEVROLET MALIBU

ON SUNDAY MARCH 8TH, 2015 I TURNED MY CAR ABOUT 7 PM IN THE EVENING TO REALIZE THAT THE ENGINE LIGHT WAS ON, SERVICE ESC WAS POPULATING ON THE DASH AND TRACTION CONTROL HAD BEEN LOST IN THE CAR. I WAS HAVING DIFFICULTY BRAKING AS IF THE ABS BRAKE SYSTEM WAS NOT WORKING IN THE CAR. I DROVE IT IMMEDIATELY HOME FROM WORK AND PARKED IT AT MY HOME ADDRESS. ON MONDAY MORNING AT 7:30 AM I CALLED THE CHEVROLET CUSTOMER SUPPORT TO DISCUSS THE CURRENT RECALL WHICH APPEARED TO BE THE ISSUE. I WAS INSTRUCTED THAT I COULD DROP MY CAR OFF AT BEST CHEVROLET AND THEY WERE AWARE OF THE RECALL AND WOULD ASSIST ME. I DROPPED MY CAR OFF, EXPLAINED THE SITUATION, I ALSO ASKED THEM TO QUOTE A PRICE ON A LEAK AND LEFT. THEY CALLED ME TO LET ME KNOW THE RECALL WASN'T THE ISSUE EVEN THOUGHT EVERYTHING I EXPERIENCED WAS LISTED IN THE RECALL. THEY HELD MY CAR FOR TWO EXTRA DAYS AFTER THE CAR WAS NO LONGER DISPLAYING THE CHECK ENGINE LIGHT AND NO ONE INFORMED ME. *TR