NHTSA Complaint #10693660 — 2006 JEEP COMMANDER

MY JEEP COMMANDER STARTED HAVING TROUBLE SKIPPING. THERE WAS A RECALL ON THE CONTROL MODULE AND THE FIX DETERMINED BY CHRYSLER WAS TO RE-PROGRAM IT. I TOOK IT IN TO HAVE THE RECALL PERFORMED AND THE TRANSMISSION CHECK AFTERWARDS. WHEN I ARRIVED TO PICK IT UP, THE DEALERSHIP SAID THE TECHNICIAN WAS OUT SICK SO ALL THEY COULD DO WAS THE RECALL. THE CAR DROVE WORSE AFTER I STARTED HOME AND FAILED TO GET TRANSITION BETWEEN GEARS. I WAS FORCED TO STOP AT THE CLOSEST TRANSMISSION SHOP. THEIR CERTIFIED TECHNICIAN DIAGNOSED THAT THE TRANSMISSION WAS BAD. SO, I HAD THEM THEY REPLACED IT. WHEN THEY WENT TO TEST DRIVE IT, APPARENTLY THE NEW TRANSMISSION ALSO FAILED DUE TO THE CONTROL MODULE. THEY TOOK IT TO THE DEALERSHIP AND HAD A NEW CONTROL MODULE INSTALLED. AFTER REPAIRING THE NEW TRANSMISSION, I WAS CHARGED $4000. WHATEVER THE RECALL "FIX" FOR THE CONTROL MODULE WAS, IT CLEARLY WAS THE CAUSE FOR THE TRANSMISSION'S DESTRUCTION. THE OTHER RECALL FOR THE IGNITION COULD NOT BE DONE BECAUSE CHRYSLER HAS NO MANUFACTURED PART TO FIX IT. I SOLD THE COMMANDER THE NEXT DAY. I NEEDED RELIABLE TRANSPORTATION. THE CONSUMER STATED SHE STARTED HAVING PROBLEMS WITH THE STARTER. UPDATED 04/06/15