NHTSA Complaint #10693620 — 2011 FORD F-150 VISIBILITY:GLASS, SIDE/REAR

Complaint Details

ODI Number	10693620
Vehicle	2011 FORD F-150
Component	VISIBILITY:GLASS, SIDE/REAR
Date of Incident	February 2, 2015
Date Filed	March 11, 2015
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

HUSBAND USED REMOTE START TO WARM-UP 2011 F-150 WHILE LEAVING WORK. TEMPERATURES WERE IN THE 20'S. AFTER DRIVING ABOUT A MILE DOWN THE ROAD, HE NOTICED THAT THE BACK WINDOW HAD SHATTERED / SPIDER-WEBBED ON THE PASSENGER SECTION. THIS IS A 3 SECTION BACK GLASS, WITH THE SLIDING WINDOW. FORD DEALERSHIP UNRESPONSIVE TO INQUIRY, BUT THAT IS NORMAL FOR THIS DEALERSHIP. WE PAID OUT OF POCKET TO REPLACE THE BACK GLASS / WINDOW. *TR

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