NHTSA Complaint #10693477 — 2010 FORD ESCAPE

TL* THE CONTACT OWNED A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT ANY WARNING. THE CONTACT STATED THAT THE VEHICLE VEERED TO THE RIGHT AND THE STABILIZATION FEATURE CAUSED THE FRONT AND REAR PASSENGER SIDE TIRES TO DEFLATE. THE CONTACT APPLIED FORCE TO THE STEERING WHEEL. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A GUARDRAIL AND FLIP OVER MORE THAN TWICE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, MOUTH, AND THE RIGHT EAR LOBE WAS FRACTURED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED A RECALL NOTIFICATION MONTHS AFTER THE CRASH FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER THE FAILURE OCCURRED BEFORE THE RECALL REPAIR WAS ABLE TO BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,428.