NHTSA Complaint #10693320 — 2015 ACURA RDX

TIRES issue reported to NHTSA

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Complaint Details

ODI Number 10693320
Vehicle 2015 ACURA RDX
Component TIRES
Date of Incident
Date Filed
Mileage 200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

I HAVE REPEATED AND ONGOING PROBLEMS WITH BRAND NEW MICHELIN TIRES LOSING TRACTION, ESPECIALLY ON WET ROADS. THIS HAPPENS EVERY TIME I HAVE TO PULL OUT ONTO A HIGHWAY. IT ALSO HAPPENS LESS FREQUENTLY ON DRY ROADS. I HAVE SPOKEN WITH THE NEW CAR DEALERSHIP WHERE I BOUGHT THE VEHICLE AND WITH MICHELIN TIRE CUSTOMER SERVICE PEOPLE. THE TIRES ARE THE MICHELIN PRIMACY MXM4 P235/60R/18 ALL-SEASONTIRES. MICHELIN TOLD ME THAT "SLIPPAGE", (WHICH I CALL TRACTION,) IS NOT COVERED BY THEIR WARRANTY. IT IS EXTREMELY DISTURBING TO ME TO SEE A TIRE COMPANY, ESPECIALLY MICHELIN, TO SAY THAT THE TRACTIONS CAPABILITIES OF ONE OF THEIR NEW TIRES IS NOT SOMETHING THEY WILL STAND BEHIND. *TR

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