NHTSA Complaint #10693280 — 2010 VOLKSWAGEN JETTA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10693280
Vehicle	2010 VOLKSWAGEN JETTA
Component	ENGINE
Date of Incident	March 8, 2015
Date Filed	March 10, 2015
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

WHILE DRIVING, GLOW PLUG INDICATOR FLASHED RAPIDLY, INDICATING ENGINE MALFUNCTION. CAR EXPERIENCED A REDUCTION IN POWER. AFTER PARKING IN PARKING LOT, CAR STARTED UP AND APPEARED INITIALLY OK, BUT THEN EXPERIENCED TOTAL ENGINE FAILURE AFTER DRIVING <300 FEET. CAR WAS TOWED TO MECHANIC. MECHANIC INDICATES THAT METAL FRAGMENTS/FLAKES WERE FOUND DISTRIBUTED THROUGHOUT FUEL SYSTEM/ENGINE, CONSISTENT WITH FAILURE OF HIGH PRESSURE FUEL PUMP. MECHANIC STATED THAT THIS CONDITION WAS CONSISTENT WITH PICTURES/DESCRIPTION FOUND IN TECHNICAL SERVICE BULLETIN 23 14 03.

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