NHTSA Complaint #10693033 — 2009 SATURN AURA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10693033
Vehicle	2009 SATURN AURA
Component	STEERING
Date of Incident	February 13, 2015
Date Filed	March 9, 2015
Mileage	77,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE POWER STEERING STOPPED WORKING AND THE CAR WENT TO MANUAL STEERING. WORKED WITH GM CUSTOMER SERVICE FOR DIRECTION ON WHAT TO DO. VEHICLE AT DEALER FOR DIAGNOSIS AND REPAIR ON 3/09/15. PROBLEM IDENTIFIED AS TORQUE SENSOR FAILURE. GM WILL NOT PROVIDE ANY SUPPORT FOR THE DEALER OR MYSELF TO REPAIR THE CAR. REASON: VIN IS NOT IN RECALL RANGE. THE PROBLEM I HAVE IS THE SAME AS EARLY MODELS. IT APPEARS THAT THE MANUFACTURER NEEDS TO LOOK AT EXTENDING THE RECALL OR AT THE LEAST GET SOME GOOD PARTS INTO THEIR CARS. I ALSO WANT TO BE SURE THIS VIN IS DOCUMENTED AS AN ACTUAL FAILURE. *TR

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