NHTSA Complaint #10693020 — 2009 VOLKSWAGEN JETTA

GOODYEAR EAGLE RSA 205/55R16. DURING A ROUTINE INSPECTION AND OIL SERVICE ON MY JETTA THE TECHNICIANS DISCOVERED TREAD BUBBLES IN 2 OF MY TIRES. I HAD THE MECHANIC PUT BOTH TIRES WITH BUBBLES ON THE REAR FOR SAFETY AND I DROVE THE CAR TO A GOODYEAR TIRE CENTER. THEY INSPECTED THE TIRES FOR ME AND VERIFIED THE BUBBLES IN THE TREAD. GOODYEAR TIRE CENTER THEN CONTACTED GOODYEAR CORPORATE FOR ME. THE TIRES ARE LESS THAN 5 YEARS OLD AND THE CAR IS DRVEN ABOUT 1,000 MILES PER MONTH. GOODYEAR SAID THAT THEY WOULD ONLY GIVE $20 OFF THE COST OF NEW TIRES. I STILL HAVE MORE THAN HALF THE LIFE OF THE TIRES LEFT. I FEEL LIKE THEY SHOULD REPLACE THEM WITH NEW TIRES BECAUSE THIS WAS A MANUFACTURER DEFECT. THE TECHS AT GOODYEAR SAID THAT THE STEEL WINDINGS HAVE FAILED AND CAUSED THE AIR TO EXPAND THE RUBBER IN THAT AREA. GOODYEAR EAGLE RSA 205/55R16 BACK LEFT TIRE DATE CODE 1612 BACK RIGHT TIRE DATE CODE 3711. *TR