NHTSA Complaint #10693002 — 2013 MAZDA MAZDA3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10693002
Vehicle	2013 MAZDA MAZDA3
Component	ELECTRICAL SYSTEM
Date of Incident	March 8, 2015
Date Filed	March 9, 2015
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

A FEW WEEKS AGO, THE LOW BATTERY INDICATOR CAME ON INDICATING THAT I NEEDED TO REPLACE MY KEY FOB BATTERY. MY CAR HAS A KEYLESS IGNITION/ PUSH-BUTTON START. I REPLACED THE BATTERY IN EACH OF MY KEY FOBS ABOUT A WEEK LATER. AFTER AN ADDITIONAL WEEK, MY CAR WILL NOT START WITH EITHER KEY FOB. THE DASHBOARD STATES THAT THE KEY IS NOT FOUND, EVEN THOUGH I REPLACED BOTH KEY FOB BATTERIES. I HAD TO TAKE THE IGNITION COVER OFF AND INSERT THE KEY TO START THE CAR. MAZDA IS CHARGING ME $100 JUST TO GET THIS LOOKED AT. *TR

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