NHTSA Complaint #10692998 — 2008 HONDA ELEMENT

HEAVY SNOW CONDITIONS (CT FEB. 6, 2015) CAR TRANSMISSION LIGHT APPEARED, PULLED OVER, READ MANUAL WHICH INSTRUCTED DRIVER TO PROCEED MODERATELY, WITHOUT RAPID ACCELERATION, TO EITHER A SERVICE GARAGE OR SAFE PLACE. DROVE HOME (4.5 MILES) BUT DRIVE IS STEEP. SOME WHEEL SLIPPAGE THEN CAR STALLED AND WOULD NOT START. TOWED FEBRUARY 6 TO CHAMPAGNE MOTORS OF MANSFIELD, CT. RESEARCHED PROBLEM ON LINE AND DISCOVERED A RECALL FOR TCM THAT WAS NOT PERFORMED ON CAR. CHAMPAGNE COULD NOT DO REPAIRS AND CAR ENDED UP AT HONDA OF MANCHESTER,CT. AFTER 4 WEEKS CALLED HONDA TO MENTION THE RECALL (NHTSA # 11V-395) AND SERVICE CLERK SAID THEIR REPAIRS HAD NOTHING TO DO WITH THE PROBLEM UNLESS I WAS SHIFTING FROM D-N-R TO ROCK THE CAR IN SNOW. I SAID I WAS IN DRIVE UP A HILL, SLIPPED, SHIFTED TO N THEN R TO BACK UP, THEN D, AND IT FAILED. DEALER NEVER CHECKED FOR OPEN RECALLS WHEN CAR (BOUGHT USED) WAS PURCHASED. NOT SURE IF THEY ARE REQUIRED TO BY LAW. *TR