NHTSA Complaint #10692895 — 2011 CHEVROLET CRUZE STEERING

Complaint Details

ODI Number	10692895
Vehicle	2011 CHEVROLET CRUZE
Component	STEERING
Date of Incident	March 7, 2015
Date Filed	March 9, 2015
Mileage	27,576 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

AS I WAS DRIVING DOWN THE STREET MY CAR DID A SHIFT AS I WAS APPROACHING THE LIGHT.ME AND MY HUSBAND LOOK AT EACH OTHER AND STATED WHAT WAS THAT I PROCESSED TO MAKE A LEFT TURN AND PARK MY CAR. THE MOMENT I PULLED IN THE PARKING SPOT I NEEDED TO REVERSE THE CAR WELL NEEDLES TO SAY THE CAR DIDN'T MOVE YOU HEARD A CLICK AND IT DID NOTHING SO MY HUSBAND SAYS TURN THE CAR OFF AND SEE WHAT HAPPENS, I DID THAT NOTHING HAPPENED THE CAR STILL WOULDN'T REVERSE SO I CAN PARK MY CAR, THEN HE STATED PUT THE CAR IN NEUTRAL TO SEE WHAT HAPPENS OUT IT IN NEUTRAL IT GOES FORWARD, I JUST PURCHASED THIS CAR BLACK FRIDAY FROM KIA ON THE BLVD IN PHILADELPHIA, PA. I'M TRULY UPSET MISSING. PLEASE HELP. THANKS *TR

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