NHTSA Complaint #10692777 — 2003 VOLKSWAGEN BEETLE

I RECEIVED A COUPON IN THE MAIL FROM MIDAS FOR $19.95 OIL CHANGE WITH COUPON.THE COUPON SPECIFIED TO BRING COUPON WITH ME TO A MIDAS MECHANIC SHOP TO GET THE $19.95 OIL CHANGE.I WENT TO MIDAS AT 4480 S BABCOCK STREET, MELBOURNE FLORIDA AND I PRESENTED THE COUPON. THE MANAGER ASKED ME DID YOU BRING YOUR OWN SYNTHETIC OIL LIKE YOU USE TO, I RESPONDED NO I HAVE A COUPON.HE PRINTED THE RECEIPT FOR $19.95, AND I SIGNED. I USE TO BUY MY OWN SYNTHETIC OIL AND MIDAS CHARGED ME $19.95 FOR OIL CHANGE AT SAME RATE THEY CHARGE FOR REGULAR OIL CHANGE.MIDAS ALWAYS ADVERTISED OUTSIDE THEIR SHOP AN OIL CHANGE FOR $19.95. THIS PRICE IS WITHOUT A COUPON. AS THE MECHANIC DROVE MY CAR INTO THE SHOP FOR OIL CHANGE, I REMINDED THE MECHANIC MY CAR TAKES ONLY SYNTHETIC OIL. HE TOLD THE MANAGER/OWNER AND CAME BACK TO TELL ME THEY ARE GOING TO PUT SYNTACTIC OIL. SO HE STARTED CHANGING THE OIL. AFTER HE WAS DONE THE MECHANIC TOLD ME TO GO AND PAY FOR THE OIL CHANGE. THE MANGER/OWNER ASKED FOR MY CREDIT CARD AND HE DID ALL THE TRANSACTIONS AND HAND ME THE RECEIPT IN A ENVELOP. AS I AM LEAVING THE SHOP I TOOK THE RECEIPT OUT OF THE ENVELOP AND FOUND OUT THE MANAGER/OWNER CHARGED ME $62.66 FOR OIL CHANGE WITHOUT SAYING A WARD TO ME.HE SHOULD OF TOLD ME TO COME BACK AND SIGN ANTHER AGREEMENT FOR THE $62.66 BUT HE CHOOSE NOT TO BECAUSE HE WANTED TO MAKE MORE MONEY AND IF HE TOLD ME I WOULD OF SAID NO, AND I WOULD OF TOLD HIM I WANT TO COMEBACK WITH MY OWN SYNTHETIC OIL. THE OWNER WANTED ME TO BRING THE CAR BACK SO HE COULD TAKE HIS SYNTACTIC OIL OUT AND PUT REGULAR OIL INSTEAD IN MY CAR EVEN THOUGH HE KNOWS MY CAR DOES NOT USE REGULAR OIL. I REPLIED YOU WOULD BREAK MY CAR AND MIGHT DO SOMETHING TO THE ENGINE THAT COULD CAUSE DANGER TO ME AND OTHERS IF BREAKS IN THE MIDDLE OF THE ROAD. I REFUSED TO LET HIM PUT REGULAR OIL IN MY CAR FOR FEAR OF MECHANICAL DAMAGE TO MY CAR. *TR