NHTSA Complaint #10692519 — 2010 CHEVROLET TRAVERSE

ON THE DAY OF PURCHASING THE VEHICLE, ONLY SECONDS AFTER SIGNING THE CONTRACT, I WAS TOLD THE VEHICLE COULD NOT BE DRIVEN BECAUSE OF SAFETY RECALLS. HAD TO WAIT THREE WEEKS BEFORE GETTING THE VEHICLE I PURCHASED, VERY NERVOUS AFTER THAT SITUATION. THEN AFTER ONLY HAVING THE VEHICLE APPROXIMATELY 8 MONTHS THE POWER STEERING PUMP, WATER PUMP, AND LEAKING HOSES WENT OUT WITH OVER $1,500 IN REPAIRS. THREE DAYS AFTER THE SECOND INCIDENT THEY CALLED, AFTER I BROUGHT THE VEHICLE IN FOR MORE BUSINESS TO GET AN OIL CHANGE, TIRES ROTATED AND A SAFETY CHECK, AND THEY TOLD ME THE TIRES WERE UNSAFE AND THEY WOULD NOT ROTATE THE TIRES. THEY FURTHER STATED THAT THEY WOULD REPLACE THE TIRES FOR APPROXIMATELY $800. I AM NOW ON THE FIFTH (5TH) DAY WITHOUT THE FAMILY VEHICLE AND VERY STRESSED. A 20 YEAR VETERAN RETIRED FROM THE UNITED STATES MARINES IS ASKING FOR YOUR SUPPORT AND ASSISTANCE TO MAKE A BAD DEAL RIGHT. HERE IS MY STATEMENT ON THE LAST 9 MONTHS WITH DEALING WITH PRINCE CHEVROLET OF ALBANY, 2701 LEDO ROAD, ALBANY, GA 31707 AND MY BREAKING DOWN LEMON AND VEHICLE. I AM OUTRAGED THAT THIS IS THE TYPE OF CUSTOMER SERVICE I AM RECEIVING FROM CHEVY AND I WANT OUT OF THE CONTRACT. I NO LONGER WANT ANYTHING TO DO WITH CHEVY OR GMC. I HOPE TO HEAR BACK FROM SOMEONE OTHER THAN THE LOCAL PRINCE OF ALBANY STAFF, THEY ARE OBVIOUSLY GIVING ME THE RUN AROUND. THANK YOU PRINCE CHEVROLET FOR NOT SUPPORTING YOUR VETERANS AND CUSTOMERS OF GEORGIA WITH THE RIGHT SERVICE. A GREAT WAY TO SHOW THE EXAMPLE OF THE RICH STEALING FROM THE POOR. I AM NOT RICH ENOUGH OR POWERFUL ENOUGH TO HOLD PRINCE CHEVROLET OF ALBANY, 2701 LEDO ROAD, ALBANY, GA 31707 ACCOUNTABLE BUT ASK THAT SOMEONE ASSIST ME SO I CAN JUST GET BACK TO A NORMAL LIFE AND TRANSPORT MY FAMILY AROUND SAFELY. *TR