NHTSA Complaint #10692383 — 2013 FLEETWOOD EXCURSION

EXAMINATION OF THE UNDERSIDE OF THE SOFA/COUCH OF THE MOTORHOME REVEALED THAT THE SECURING BOLTS HAVE NEVER BEEN INSTALLED. THE SOFA IS A SEATBELT ZONE, AND WITHOUT PROPER MOUNTING TO THE DECK OF THE RV, THE COUCH IS A SAFETY HAZARD TO OCCUPANTS WHO SIT IN THE SOFA. THE RIG IS RATED FOR 5 SEATBELTED PASSENGERS (DRIVER, PASSENGER, AND THREE ON COUCH). THIS WAS REPORTED TO DEALER SERVICE DEPARTMENT AND THEY REFUSED TO RECTIFY. FURTHER INVESTIGATION BY OWNER INDICATES THAT VEHICLE LIKELY LEFT THE FACTORY IN THIS CONDITION AS IT DOES NOT APPEAR THAT HOLES WERE EVER IN ALIGNMENT TO SECURE THE SOFA TO THE DECK. I'VE ADVISED FLEETWOOD AND THE AUTHORIZED FLEETWOOD SERVICE DEPARTMENT AT LA MESA RV CENTER (DAVIS, CA) AND THEY HAVE REFUSED TO RECTIFY. *TR