NHTSA Complaint #10692374 — 2012 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10692374
Vehicle	2012 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	December 1, 2014
Date Filed	March 5, 2015
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING ON A RAINY DAY, MY CAR SHUT OF-AT THE TIME I WAS DOING APPROX 50 MPH. I HAD TO PULL OVER TO THE SIDE AND RESTART THE CAR. WHEN I TOOK MY CAR, I WAS INFORMED THERE IS A TIPM ISSUE AND MY COMPUTER NEEDED TO BE REPLACED, COSTING ME OVER $1500. SINCE MY WARRANTY EXPIRED, I HAVE TO PAY OUT OF POCKET. MY HANDS ARE TIED ON THIS ONE, AS IT POTENTIALLY CAN CAUSE A SERIOUS SAFETY ISSUE FOR MY FUTURE. ALSO A PROBLEM WITH THE TIPM, MY CAR HAS FAILED TO START ON APPROX 10 OCCASIONS. IT TAKES ME ABOUT 20 MINUTES TO GET IT TO START. *TR

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