NHTSA Complaint #10691858 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10691858
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	February 23, 2015
Date Filed	March 3, 2015
Mileage	109,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

WHEN I RECEIVED THE RECALL ON THE POWERSTEERING IN THE FALL OF 2014, I TOOK IT INTO A FORD DEALER WHERE THEY SAID IT WASN'T SHOWING ANY "CODES" BUT THEY RE-PROGRAMMED IT THIS WAS 9/2014. IN 2/2015 I STARTED TO NOTICE OCCASIONALLY JERKING OF THE STEERING WHEEL WHILE IDLING. ON 2/23/15 IT BECAUSE SEVERE JERKING AND SHAKING WHEN THE VEHICLE WAS IN PARK OR IDLING, I STOPPED BY THE FORD DEALER ON 2/25 AND THEY TOLD ME IT HAD NOTHING TO DO WITH THE WARRANTY. ON 3/2/15 I LOST ALL POWER STEERING AND AM NOW PAYING $1000 TO HAVE THE ENTIRE POWER STEERING COLUMN REPLACED. I HAVE SEEN NUMEROUS SIMILAR COMMENTS OF THIS PROBLEM -- WHAT IS FORD GOING TO DO ABOUT IT?! *TR

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