NHTSA Complaint #10691223 — 2006 VOLKSWAGEN JETTA SEATS

Complaint Details

ODI Number	10691223
Vehicle	2006 VOLKSWAGEN JETTA
Component	SEATS
Date of Incident	February 27, 2015
Date Filed	February 28, 2015
Mileage	262,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

DRIVER SEAT LOWER RIGHT BACK OVERHEATED. BURNT A HOLE IN THE SEAT AND MELTED THE COAT I WAS WEARING. SMELL OF BURNING IN THE CAR AND INTENSE HEAT ON MY BACK. TURNED OFF THE SEAT HEAT. WHEN I ARRIVED AT MY DESTINATION, NOTICED THE BURN IN THE SEAT AND LATER NOTICED A BURN ON MY COAT.. INTERIOR OF THE CAR IS WELL MAINTAINED, NEVER FLOODED OR ABUSED. NOW I HAVE A CAR DRIVER SEAT THAT IS BADLY DAMAGED, A RUINED COAT AND SCARED TO OPERATE THE CAR OR TO PARK IN MY GARAGE IN FEAR OF A FIRE THAT COULD BURN DOWN MY HOUSE AND CAR PUTTING MYSELF AND FAMILY IN HARMS WAY. I HAVE NOTICED SEVERAL VW CARS IN THE PAST WITH THE SAME PROBLEM IN THE SAME SPOT AND WAS ALWAYS THANKFUL THAT IT WAS NOT MY CAR. NOW IT IS MY CAR WITH THE SAME PROBLEM. CALLED THE VW DEALER, AND THEY SAID THAT THERE IS NOT A RECALL ON THIS. THIS IS A PROBLEM THAT CAN CAUSE A BAD BURN ON A PERSON. I AM GLAD I HAD A COAT ON WHILE DRIVING, OTHERWISE I WOULD HAVE HAD TO SEEK MEDICAL TREATMENT FOR THE BURN. WOULD LIKE TO SEE VW CORRECT THE PROBLEM AND REPLACE THE SEAT AT NO CHARGE TO THE OWNERS. THIS IS A PREVENTABLE PROBLEM THAT NEEDS CORRECTED. *TR

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