NHTSA Complaint #10691157 — 2011 HARLEY-DAVIDSON FLHTK

TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON ULTRA GLIDE LIMITED (NA). THE CONTACT STATED THAT WHILE OPERATING THE MOTORCYCLE AT VARIOUS SPEEDS, THE COMPENSATOR SPROCKET ATTACHED TO THE CRANKSHAFT RATTLED AND VIBRATED. THE MOTORCYCLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY A LOOSE BOLT FROM THE SPROCKET. THE COMPENSATOR SPROCKET WAS REPLACED BUT, APPROXIMATELY 10,000 MILES LATER, THE FAILURE RECURRED. THE MOTORCYCLE WAS REPAIRED, BUT THE FAILURE RECURRED A THIRD TIME APPROXIMATELY 10,000 MILES LATER, WHICH DAMAGED THE CRANKSHAFT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE INITIAL FAILURE MILEAGE WAS 10,000.