NHTSA Complaint #10691120 — 2003 TOYOTA CAMRY

MY WIFE HAD TAKEN HER 2003 TOYOTA CAMRY IN FOR REGULAR SERVICE IN JANUARY, 2012 AND TOLD THE DEALER THAT SHE HAD BEEN HEARING UNUSUAL NOISES FROM THE ENGINE FOR SOME TIME. AFTER INSPECTING THE VEHICLE THE SERVICE PERSON SAID THAT TOYOTA HAD ISSUED A BULLETIN TO THE DEALERS REGARDING REPLACEMENT OF THE INTAKE MANIFOLD DATED APRIL 15, 2008. IT IS CURIOUS THAT THE BULLETIN STATED THAT "THIS REPAIR IS COVERED UNDER THE TOYOTA FEDERAL EMISSION WARRANTY. THIS IS IN EFFECT FOR 36 MONTHS OR 36,000 MILE, WHICHEVER OCCURS FIRST-". THE BULLETIN IS DATED APRIL 15, 2008 AND IS TO COVER VEHICLES OF THE 2002-2004 MODEL YEAR CAMRY. THIS MAKES NO SENSE AS SUPPOSEDLY COVERING VEHICLES BUILT 2002-2004 AND ISSUE A BULLETIN IN 2008 AND THEN SAY THERE IS A 36 MONTH WARRANTY FROM THE DATE THE VEHICLE WAS PUT IN SERVICE. WE WERE NEVER ADVISED OF THIS BULLETIN UNTIL 2012 AND REPAIRS WERE DONE AT THE COST OF $ 765.52 ON MARCH 27, 2012. WE SENT A LETTER OF COMPLAINT TO TOYOTA IN TORRANCE, CALIFORNIA ON FEBRUARY 28, 2014 WITH NO RESPONSE. *TR