NHTSA Complaint #10690718 — 2003 CHEVROLET MALIBU

WAS NOT ABLE TO GET KEYS OUT OF THE IGNITION SWITCH. THE KEYS WOULD STICK, AND I WAS NOT ABLE TO REMOVE THE KEYS. TOOK IT TO A CHEVROLET DEALERSHIP, AND THEY HAD TO REPLACE THE SHIFTER AND KNOB ASSEMBLY. I AM THE ORIGINAL OWNER OF THE VEHICLE AND USED THE ORIGINAL KEYS. FURTHERMORE, THIS CAR HAD LOW MILEAGE, 56,040 MILES, FOR A SEVEN YEAR OLD CAR, AND WAS BARELY DRIVEN TO HAVE TO HAVE SUCH A SERIOUS REPAIR. I SEE THAT THERE IS SOME KIND OF TECHNICAL BULLETIN FOR THIS ISSUE, BUT CHEVROLET SHOULD HAVE PAID FOR THE REPAIR INSTEAD OF CHARGING ME THE $346.56 TO REPAIR A KNOWN ISSUE THAT SHOULD HAVE BEEN RECALLED. I HAVE HAD SO MUCH TROUBLE WITH MY 2003 CHEVROLET MALIBU THAT I WOULD NEVER PURCHASE A CHEVROLET OR GM PRODUCT EVER AGAIN. MOST OF THE ISSUES THAT I SEE IN THE SERVICE BULLETINS ARE ISSUES THAT I HAVE ALSO HAD. AFTER FINDING THIS WEBSITE, I HOPE TO LET OTHER CHEVROLET MALIBU OWNERS KNOW OF THE POTENTIAL PROBLEMS THAT CAN OCCUR WITH THEIR VEHICLES, AND ALSO HOPE THAT ONE DAY, SOMETHING CAN BE DONE TO MAKE CHEVROLET LIABLE FOR ALL THESE ISSUES. *JS