NHTSA Complaint #10690500 — 2012 DODGE GRAND CARAVAN

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10690500
Vehicle 2012 DODGE GRAND CARAVAN
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 49,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

AFTER HAVING TROUBLE USING THE KEY TO START THE VEHICLE FOR A COUPLE DAYS MY CAR JUST TURNED OFF WHILE TRAVELING AT 70 MILES PER HOUR. DEFINITELY AN ELECTRICAL PROBLEM. THE CAR JUST SHUT OFF AS IF I TURNED IT OFF WITH THE KEY.[NO DASH LIGHTS OR RADIO] I WAS ABLE TO COAST AND MOVE THE SHIFT LEVER TO THE NEUTRAL POSITION AND RESTART THE CAR AND PROCEED. THIS IS A DANGEROUS PROBLEM. THE DEALER COULD NOT HELP ME BECAUSE NOTHING WAS STORED IN THE COMPUTER ABOUT THE INCIDENT. REALLY? THE NEXT DAY I WAS DRIVING AND TAPPED THE KEY AND THE CAR SHUT DOWN AGAIN. SAME IGNITION SWITCH RECALLED BE GM? SOMEBODY BETTER FIGURE THIS OUT. THE DEALER DID NOT AGREE OR DISAGREE WITH MY BELIEF THAT THE IGNITION SWITCH WAS THE CULPRIT. I AM AFRAID OF MY WIFE DRIVING THIS CAR. IF THIS WERE TO HAPPEN TO AN UNEXPERIENCED DRIVER NOT REALIZING THAT STEERING WILL BE DIFFICULT AND ONLY A COUPLE MORE PUMPS LEFT FOR THE POWER BRAKES, IT WOULD BE CATASTROPHIC. AGAIN, SOMEBODY HAS TO TAKE OWNERSHIP OF THIS PROBLEM AND FIX IT BEFORE SOMEONE IS INJURED.

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Recent Complaints for the 2012 DODGE GRAND CARAVAN

#11718989 ELECTRICAL SYSTEM The fuel pump would run all night and going down the road the van would cut off...had it checked the tipm was bad
#11718989 ENGINE The fuel pump would run all night and going down the road the van would cut off...had it checked the tipm was bad
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#11699639 ELECTRICAL SYSTEM While driving, the vehicle will periodically shut down/lose all power. This appears to occur when a slight bump in th...
#11699639 ENGINE While driving, the vehicle will periodically shut down/lose all power. This appears to occur when a slight bump in th...
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