NHTSA Complaint #10690318 — 2008 JEEP GRAND CHEROKEE

IGNITION SWITCH DOES NOT WORK PROPERTY; ONCE TURNED OFF- VEHICLE WILL NOT START FOR DAY(S) AT A TIME; DEALERSHIP MANAGER STATED TO ?USE CAUTION? BECAUSE THE VEHICLE COULD TURN OFF WHILE DRIVING, AND THAT THERE IS NO KNOW FIX TO RECALL P57; CONTACTED CHRYSLER FOR A LOANER VEHICLE, MULTIPLE TIMES, AND EXPRESSED SAFETY CONCERNS ESPECIALLY DURING THE WINTER MONTH; CHRYSLER IS NOT WILL TO GIVE A LONER, AND STATES THAT THE VEHICLE CAN BE DRIVEN, AND THAT A VEHICLE IGNITION SWITCH ISSUE "TURNING OFF" IS NOT A SAFETY CONCERN, AND THEIR POLICY IS TO NOT GIVE LOANERS FOR RECALLS; ATTEMPTED TO GET A TIME FROM CHRYSLER SUPERVISOR WITHOUT ANY LUCK; THE DEALER HAS FAILED TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME. I AM UNABLE TO USE MY VEHICLE WHILE STILL MAKING PAYMENTS. *JS