NHTSA Complaint #10690205 — 2012 VOLKSWAGEN JETTA

SINCE PURCHASING THIS VEHICLE NEW ALMOST 3 YEARS AGO, IT HAS VERY OCCASIONALLY EXHIBITED A HESITATION DURING ACCELERATION FROM A STOP. IT IS A TDI VERSION WITH THE AUTOMATED MANUAL DSG TRANSMISSION. UP TILL NOW, IT HAS BEEN IMPOSSIBLE TO INDUCE ON COMMAND, MAKING IT VERY DIFFICULT FOR THE TWO DEALERSHIPS THAT HAVE EXAMINED IT TO IDENTIFY THE PROBLEM. EACH TIME THIS HAS OCCURRED, IT SEEMS TO FOLLOW A VERY BRIEF ACCELERATION, AS THOUGH YOU ARE STARTING TO MOVE INTO TRAFFIC AND THEN BACK OFF THE THROTTLE FOR AN INSTANT BEFORE REAPPLYING THE THROTTLE. AS YOU STEP BACK INTO THE THROTTLE, THERE IS NO CHANGE IN ENGINE SPEED FOR ABOUT THREE SECONDS, REGARDLESS OF PEDAL POSITION - IT JUST CONTINUES TO IDLE UNTIL IT FINALLY RESPONDS NORMALLY. SINCE THIS USUALLY OCCURS WHEN MAKING A LEFT TURN IN FRONT OF ONCOMING TRAFFIC OR MERGING FROM A DRIVEWAY, THE THREE SECONDS OF DELAY DURING WHICH YOU ROLL FORWARD CAN BE VERY DANGEROUS. *JS