NHTSA Complaint #10690155 — 2007 JEEP COMMANDER 4X4

WHEN SHIFTING OUT OF PARK, JEEP WILL SHIFT HARD AND LIGHTS AROUND PRND ARE ILLUMINATED AND ERROR MESSAGE "SERVICE PARK ASSIST SYSTEM" IS DISPLAYED. WHEN THIS HAPPENS, YOU HAVE TO PUT CAR BACK IN PARK AND TURN IT TO THE OFF POSITION TO RESET. SOMETIMES THIS CLEARS IT,SOMETIMES IT DOESN'T. AFTER ABOUT 4 TIMES IN A ROW, THE CHECK ENGINE LIGHT COMES ON AND STAYS ON FOR DAYS AT A TIME. THIS ISSUE ALSO HAPPENS WHEN THE CAR IS IN DRIVE AND YOU ARE ACTUALLY DRIVING DOWN THE ROAD. IT HAS CAUSED ME TO BE REAR ENDED ONCE AND ALMOST REAR ENDED MANY MORE TIMES. LUCKILY WHEN I WAS REAR ENDED, WE WERE IN A PARKING LOT AND ONLY TRAVELING AT A SLOW SPEED SO THERE WAS NO DAMAGE/INJURIES. THIS IS BEGINNING TO HAPPEN ON A DAILY BASIS AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED DUE TO JEEP'S DENIAL THERE IS A PROBLEM AND REFUSAL TO FIX THE ISSUE. I HAVE TAKEN MY CAR INTO THE DEALER MULTIPLE TIMES BUT THEY ARE UNABLE TO RECREATE THE ISSUE AND THEREFORE SAY THERE IS NO PROBLEM. AN AUTO PARTS STORE WAS ABLE TO PULL A CODE ONE TIME (U0404) BUT COULDN'T DETERMINE THE MEANING BEHIND THE CODE AND COULDN'T TELL ME WHAT TO DO TO FIX THE PROBLEM. I HAVE FOUND THROUGH A PRIOR GOOGLE SEARCH THAT THIS ISSUE HAS BEEN REPORTED BEFORE AND THAT A PRIOR RECALL WAS ISSUED FOR THIS PROBLEM. OF COURSE, MY CAR AND APPARENTLY EVERYONE ELSE'S WEREN'T PART OF THE RECALL AND ARE THEREFORE STILL NOT REPAIRED CONSIDERING THE PART TO FIX THE PROBLEM COSTS AROUND $1,000 BEFORE LABOR CHARGES! I HOPE SOMEONE CAN FORCE JEEP TO FIX THESE VEHICLES BEFORE SOMEONE LOSES THEIR LIFE BECAUSE OF IT! *TR