NHTSA Complaint #10690143 — 2011 NISSAN ALTIMA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10690143
Vehicle 2011 NISSAN ALTIMA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 35,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

THIS IS AN INCIDENT THAT HAS OCCURRED MULTIPLE TIMES, MOST RECENTLY ON 2/23/15. CAR WOULD NOT START IN COLDER WEATHER. REPLACED BATTERY IN JANUARY OF 2014 FINE FOR AWHILE. HAPPENED AGAIN IN DECEMBER 2014. GOT JUMP START AND TOOK TO REPAIR SHOP. COULD NOT FIND ANYTHING WRONG WITH IT. STARTED FINE FOR SHOP. JANUARY 2015, INCIDENT OCCURRED AGAIN WHERE CAR WOULD NOT START. BROUGHT BACK TO REPAIR SHOP, SAID I HAD A FAULTY BATTERY. BATTERY REPLACED. FEBRUARY 2015, LESS THAN 3 WEEKS AFTER NEW BATTERY PUT IN, CAR STARTS FINE. STOPPED FOR GAS NOT EVEN 2 MINUTES LATER. TRYING TO START CAR AFTER FILLING UP, CAR WILL NOT START. STEERING WHEEL IS IN LOCKED POSITION, BRAKES ARE LOCKED UP, RED LIGHT FLASHING AS ON DASH AS IF THERE IS NO KEY IN THE CAR. LOCKS WERE NOT RESPONSIVE TO EITHER MANUAL BUTTON ON DOOR NOR WITH KEY FOB. IGNITION WOULD NOT EVEN COME CLOSE TO TURNING OVER. NO LIGHTS WOULD TURN ON. CAR WAS JUST DEAD. HAD TO TOW TO REPAIR SHOP, WHERE MECHANIC SAID BATTERY WAS COMPLETELY DEAD. IT WAS BRAND NEW 3 WEEKS AGO!!!! STILL DON'T KNOW THE REAL ROOT OF THE PROBLEM. NO ONE CAN FIND ANYTHING ELSE WRONG WITH IT. HAVE READ SEVERAL OTHER POSTS WITH SIMILAR SITUATIONS AND IT SEEMS THAT NISSAN FIXING THE BCM IS THE ONLY THING THAT SEEMS TO WORK IN THE LONG RUN. THIS IS SOMETHING THEY SHOULD BE MANDATED TO DO!!!! CAR IS BARELY 4 YEARS OLD AND HAS HAD THIS PROBLEM FOR OVER A YEAR. RIDICULOUS! NISSAN NEEDS TO OWN UP TO THEIR FAULTY "NO KEY" IGNITION SYSTEM. *TR

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