NHTSA Complaint #10689986 — 2012 FORD F-150

I WAS SITTING IN MY DRIVEWAY, WARMING MY TRUCK UP (I LIVE IN NORTHERN ILLINOIS AND IT WAS A COLD MORNING)WHEN I HEARD A LOUD SHATTER, I LOOKED AROUND AND EVEN OPENED THE COVER TO MY SUNROOF BUT DIDN'T SEE ANYTHING, THE NEXT DAY I WENT DOWN THE ROAD AND AS I WAS BACKING INTO THE DRIVEWAY I NOTICED THE REAR PASSENGER SIDE GLASS OF MY REAR WINDOW WAS SHATTERED AND "SPIDERED". I LOOKED IT UP AND THERE HAS BEEN MULTIPLE COMPLAINTS OF THIS HAPPENING WITH PEOPLE THAT HAVE THE REAR DEFROSTER. BUT FORD IS NOT COVERING THIS UNDER WARRANTY. I LOOKED INTO HAVING IT FIXED AND THAT RANGES FROM $550-$800 THAT'S A BIG OUT OF POCKET EXPENSE WHEN THERE IS CLEARLY AN ISSUE. A SAFETY ONE AT THAT, I HAVE 3 KIDS. THE SHATTERING SOUND ENOUGH IS ENOUGH TO STARTLE SOMEBODY IF THEY WERE DRIVING AT THE TIME. "LUCKILY" FOR ME, MY KIDS WERE NOT IN THE TRUCK AT THAT TIME AND I WASN'T DRIVING. THE GLASS HAS STAYED LIKE THAT CAUSE OF THE PRICE TO REPAIR IT, BUT YESTERDAY THE GLASS PIECES STARTED FALLING OUT, SO NOW I HAVE TO GET IT REPAIRED. *TR