NHTSA Complaint #10689873 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10689873
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	April 19, 2014
Date Filed	February 22, 2015
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

NOT SURE OF THE EXACT DATE OF THE FIRST TIME THIS HAPPENED BUT I PUT IN THE CORRECT MONTH, HOWEVER THE SAME PROBLEM HAS HAPPENED AGAIN JUST FRIDAY FEB. 13, 2015 LESS THAN A YEAR FROM THE FIRST TIME IT HAPPENED. WHILE DRIVING DOWN THE ROAD THE POWER STEERING ON THE CAR JUST WENT OUT WITHOUT WARNING, THIS TIME THERE WAS ICE ON THE ROAD AND I HAD MY 8YR OLD CHILD ON THE CAR. I DID NOT HAVE TO PAY DUE TO THE CAR STILL BEING UNDER WARRANTY AND SEEING THAT IT HAS BEEN LESS THAN A YEAR BEING REPAIRED I HOPE IT IS STILL COVERED. THERE HAS TO BE A PROBLEM WITH THIS SYSTEM AND I HOPE FORD MOTOR COMPANY AND/OR THE MAKER OF THIS PART FIND A WAY TO FIX IT. I HAVE OWNED FORDS/MERCURYS MOST OF MY DRIVING LIFE AND NEVER HAD A SERIOUS PROBLEM LIKE THIS. *TR

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