NHTSA Complaint #10689780 — 2005 FORD MUSTANG

THE DAY AFTER GETTING MY OIL CHANGED (WHICH HAS BEEN DONE ROUTINELY THROUGH OUT THE LIFE OF MY CAR) ON MY WAY TO WORK THE FOLLOWING MORNING MY CAR BEGAN TO SLIP ERRATICALLY OUT OF GEAR, IT DROPPED INTO NEUTRAL WHEN GOING FROM A COMPLETE STOP (I NARROWLY AVOIDED GETTING HIT TURNING LEFT ACROSS TRAFFIC) AND THEN SLIPPED INTO REVERSE AT A STOP LIGHT, WHICH I DID NOT DISCOVER UNTIL I HIT THE GAS AND NEARLY SLAMMED INTO THE CAR BEHIND ME AT THE LIGHT. WHEN I HAD THE CAR TOWED TO MY LOCAL FORD DEALERSHIP I HAD THE CAR INVESTIGATED BY A THIRD PARTY TO ENSURE THAT JIFFY LUBE WAS NOT AT FAULT FOR THE DAMAGE DONE TO MY TRANSMISSION WHEN THEY CHANGED THE OIL IN THE CAR. THE REPORT CAME BACK STATING THAT THE TRANSMISSION WAS EXPERIENCING CATASTROPHIC FAILURE DUE TO UNEVEN WEARING ON THE INSIDE OF THE TRANSMISSION FROM THE SERVO BARS. I WAS INFORMED THAT THIS IS A VERY COMMON PROBLEM WITH THE TRANSMISSION THAT IS IN MY CAR AND I WAS FORCED TO BUY A COMPLETELY NEW TRANSMISSION FOR $4600, OTHERWISE MY 10 YEAR OLD GENTLY DRIVEN WELL TAKEN CARE OF CAR WITH LESS THAN 65,000 MILES ON IT THAT IS IN NEAR MINT CONDITION WOULD HAVE BEEN BASICALLY SCRAP. THIS IS A DANGEROUS MECHANICAL FAILURE THAT IS FREQUENTLY OCCURRING AND COULD CAUSE AN ACCIDENT OR WORSE A FATALITY. *TR