NHTSA Complaint #10689723 — 2011 NISSAN VERSA

I WAS DROPPING OFF SOMEONE, THE CAR WAS IDLING, AND ONCE IT WAS CLEAR TO DRIVE THE POWER STEERING WENT OUT AND IT WAS VERY HARD TO TURN THE STEERING WHEEL. I DROVE IT TO A SCHOOL THAT WAS A MILE AWAY, PARKED, AND THEN TURN IT OFF. I GAVE IT A COUPLE OF MINUTES AND THEN I TURNED IT ON AND THE STEERING WORKED FINE. SO FAR IT HAS NOT HAPPENED AGAIN. THIS CAR IS ALMOST 4 YEARS OLD AND ONLY HAS 30,000 MILES. WE ARE VERY SURPRISED, THOUGH I HAVE GONE ON SOME NISSAN WEBSITES AND SAW THAT THIS IS HAPPENING TO OTHER OWNERS. CURRENTLY THIS IS NOT UNDER RECALL, BUT ARE HOPING IT WILL BE. WE TOOK IT TO NISSAN THIS WEEKEND AND THEY TOLD US THE PART RUNS 600.00$, THE DIAGNOSTIC TEST IS 175.00$, AND THEN THE LABOR COST. WE WERE NOT EXPECTING TO HAVE SUCH AN EXPENSIVE PROBLEM WITH THE NEWEST CAR WE OWN. PLEASE LET ME KNOW IF I THERE IS ANYTHING FURTHER THAT I CAN DO. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR