NHTSA Complaint #10689532 — 2003 JEEP LIBERTY

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT THAT PROGRESSED FOR YEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER AND THE AUTHORIZED DEALER, BUT NEITHER WERE ABLE TO REPLICATE OR DIAGNOSE THE FAILURES MORE THAN ONCE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE IN WHICH THE VEHICLE STALLED SEVERAL TIMES AND HAD TO BE RESTARTED TO RESET THE COMPUTER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE INSTRUMENT CLUSTER TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART AND THE PERMANENT REMEDY WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 5.