NHTSA Complaint #10689526 — 2012 NISSAN VERSA

THE TRANSMISSION COMPLETELY WENT OUT OF THE CAR. IT WOULD SLOW DOWN, I HAD TO STOP, TURN IT OFF, WAIT, TURN IT BACK ON, DRIVE A LITTLE BIT, REPEAT. THIS IS A KNOWN ISSUE WITH THIS CAR AND THE CVT TRANSMISSION SYSTEMS, YET NO RECALL HAS BEEN ISSUED TO DATE. WHEN YOU BUY A NEW CAR, THE KNOWN ISSUES AREN'T OUT YET BECAUSE THERE HASN'T BEEN TIME ENOUGH TO GATHER ANY STATISTICS. THE DEALERSHIP NOR NISSAN CORPORATION WAS WILLING TO ASSIST US. WE PROVIDED SERVICE RECORDS AND THEY DEEMED THEM 'INSUFFICIENT' BECAUSE THE SERVICE WAS NOT PERFORMED THROUGH NISSAN. HOWEVER, IT IS NOT MANDATED THAT OIL CHANGES AND TIRE ROTATIONS BE COMPLETED AT THEIR SITE. THEY ALSO STATED THAT THE OIL PUT INTO THE CAR MIGHT NOT BE MADE FOR A NISSAN VEHICLE. THIS IS THE FIRST TIME IN MY LIFE I'VE EVER HEARD OF AN OIL BEING MADE FOR A SPECIFIC BRAND OF CAR. THE TRANSMISSION WASN'T DUE TO BE SERVICED UNTIL BETWEEN 60,000 AND 70,000 MILES, AND WE HAD JUST TURNED 60,000 THE WEEK BEFORE. PLUS, ENGINE OIL HAS NOTHING TO DO WITH A TRANSMISSION, IT HAS TO DO WITH THE ENGINE. WE ARE STILL MAKING PAYMENTS ON THE CAR. IF WE PAY OUT OF POCKET FOR THE REPAIRS, AND ADD TO WHAT WE STILL OWE, NOW THE CAR COSTS MORE THAN WHAT WE BOUGHT IT FOR BRAND NEW. I'VE DONE QUITE A BIT OF RESEARCH AND HAVE FOUND MANY OTHER CUSTOMERS WITH THESE SAME ISSUES. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *TR